Retail & POS

The challenge of distributed store networks

Retail chains face a unique set of technology challenges. Stores are dispersed, staff turnover is high, and downtime directly impacts sales. POS systems, networks, mobile devices and connectivity must work together reliably across the estate.

• 1Managing technology across hundreds of stores
• 2Keeping POS stable and transactions flowing
• 3Rolling out new hardware and software without disruption
• 4Supporting store staff remotely and on-site

Our approach

We bring years of experience designing and delivering in-store technology at major fashion retailers. We work on a consultancy basis - designing and planning solutions, then working with your existing partners or bringing in 3rd parties to deliver. The result: well executed rollouts, stable POS, and support that scales with your estate.

• ✓Consultancy-led: design, planning and oversight - working with your existing partners or bringing in 3rd parties for delivery
• ✓Hardware, software and connectivity considered together
• ✓Phased rollout plans with clear handover and documentation standards
• ✓Support model design and vendor coordination

Hardware, software and connectivity

We work across the full stack - from internet connectectivity and store networks toPOS platforms (fixed and mobile), self-checkout, mobile device management and identity. We design and specify solutions that your partners or 3rd parties can deliver - with reliability, security and supportability in mind.

POS stability and store uptime

When POS goes down, sales stop. We focus on stable platforms, clear deployment processes and responsive support. The goal is fewer incidents, faster resolution and continuous improvement.

Support model

We design support models and work with your internal teams and 3rd parties to define escalation paths, documentation and proactive monitoring. Whether you have in-house capability or rely on partners, we can advise and coordinate. Based in the UK, we support clients nationwide and remotely.